Jargon Begone! List

The following jargon have been provided by the community. If you would like to contribute our jargon list please click on the Add to Jargon Begone! button.

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What jargon term annoys you the most? Why?
Take it offline

It reeks of a person on a power trip

"If you need more information Reach Out" - whaaaat!!!!

What happened to, "if you need more information, please contact me/us" or "if you need further assistance, please contact me/us". What's with this "reach out" nonsense!

It's not specifically a jargon term that annoys me, it's the increased use of acronyms.

What the heck do some of these acronyms mean!!!!! STOP using acronyms that often only relate to your field/area of work, just speak plain English so we know what you mean and we can stop pretending we know what you mean.

To talk up something (e.g. in sales)

You cannot translate that without at least using 5 more other words in Languages Other Than English.

Elderly primigravida

Just say 'older first-time mum' please! Not only will your patients know what you are talking about, they also won't have to deal with the shock of being called 'elderly' in their late-30s.

evidence-based practice

because it means nothing to clients who just want a service

Capacity Building

Because capacity means take more on, not learn more skills.

Town hall meeting

Yep! It's the latest management jargon in the community sector imported from the USA. Initially we all thought the meeting was being held in a town hall - which was super confusing as... what's the occasion, it's not book launch or concert. You get the gist! Turns out it's just a jargonistic term from management for a ...... staff meeting. Yep boring old staff meeting. Hilarious.

intersectional

Unless people are going to actually unpack what this term means on a day to day basis and use language that is more accessible, this term alienates. It is often used by people who want to come across as progressive and really 'with it' but don't really understand what it means and how it's part of the social justice movement.

acronyms

Because many of them are not even familiar to nurses. They are coined by individuals and are not necessarily of common use. We need to remember about 6 out of 10 people in Australia have low or poor health literacy.

Dyspnoea

People struggle to pronounce this term, let alone know what it means. Why not say 'distress with breathing' or 'uncomfortable breathing' or 'breathing discomfort'

Someone used C suite recently in an add recruiting a health job

What is that Caesaraian section suite at a hospital, some new hospital department? NO....apparently it relates to executive positions, senior management....ie. CEO/ CFO/ CIO/COO.....more jargon ! Don't like it as it has an elitist feels about it Senior management team/ executive team I understand

Flesh it out

I imagine skin being rolled out like dough

It is What It Is

It is often said to avoid discussion or really expressing how you really feel

binary

not in regular use

cognitive

It's just a difficult word to understand.

asymptomatic

As a health professional I understand that this means "without symptoms", but for my partner who doesn't have a health background and for whom English is not his first language, it meant that you have "a symptom".

Imagine how different the Covid-19 health information sounded once he learnt that? I often wonder how many other people still don't understand this term, and who have been following an entirely differently set of Covid safety rules as a result (ie, "stay home if you have symptoms, but you can leave the house if you have a (one) symptom".)

Anything that is reduced to an acronym

Acronyms are usually only understood by ‘inner circles’ so their use should be limited appropriately.

Cohort

We should clearly identify who we are talking about, rather than referring to a non-descriptive 'cohort'.

CALD

Aren't we all Culturally and Linguistically Diverse People?

And who isn't the 'CALD' when we are delivering services and what to we call them? What/who is the Mainstream?

It (may) creates an Us and Them binary polarity or opposition.

What jargon term annoys you the most? Why?
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Why should I pledge?

 

6 out of 10 of people in Australia have low health literacy.

Many Australians have trouble understanding and using information provided by organisations. They also have trouble navigating complicated systems like healthcare services.

When we use jargon, technical terms or acronyms, it is hard for people with low health literacy to understand and use information.

 Pledge and take part in activities at your workplace. Make it easy for people with low health literacy to get better information and outcomes from services they use.

Drop the Jargon

I pledge to Drop the Jargon

I am accepting the challenge to:

  • Use plain language in all communication – with other staff and with clients
  • Not use acronyms
  • Explain medical and other technical terminology
  • Check that information has been understood by my clients
  • Work with a professional interpreter when my clients have low English proficiency
  • Politely point out when my colleagues use jargon

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Pledge to Drop the Jargon

  • Use plain language in all communication – with other staff and with clients
  • Not use acronyms
  • Explain medical and other technical terminology
  • Check that information has been understood by your clients
  • Work with a professional interpreter when your clients have low English proficiency
  • Politely point out when your colleagues use jargon