Let’s Drop the Jargon…

for health’s sake!

Tuesday 20th October 2020

#dropthejargon

Drop the Jargon

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Drop the Jargon is a day for professionals in Australian health, community services and local government to use plain language.

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How you can make a difference!

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What is Drop the Jargon Day?

Drop the Jargon is an initiative that brings attention to the language used by workers in the health and human services sector, that is often not understood by their clients. It is a day for professionals in Australian health, community services and local government to use PLAIN LANGUAGE. Since its inception, it’s reached thousands of dedicated practitioners and organisations throughout Australia who have pledged to Drop the Jargon in their workplaces.

It started in 2014, when organisations interested in clear communication were looking to build on the work they had done at the Centre for Culture, Ethnicity & Health as graduates of the Health Literacy Course. Thanks to this enthusiasm and our aim to reduce health inequalities & improve health outcomes for people from migrant & refugee backgrounds, Drop the Jargon (DTJ) was born, an annual campaign marking HEALTH LITERACY MONTH * in October.

During the COVID-19 pandemic with ever changing information it’s important that all Australians have access to not only accurate health and well-being information but also easy to understand information, regardless of what language they speak. Dropping the Jargon to this effect is now more important than ever.

*(Health Literacy Month Celebrating 20 years of health literacy in 2020, this is a time for organizations and individuals to promote the importance of understandable health information. This annual, awareness-raising event has been going strong ever since Helen Osborne founded it in 1999 (https://healthliteracymonth.org/)

What is health literacy?

Health literacy is about how people find, understand and use information to make decisions about their health. In recent years, the focus of health literacy has shifted from individual responsibility for understanding complex systems and information, to organisations improving the health environment to match the needs of their consumers.

#dropthejargon & learn the skills to communicate more effectively

The Centre for Culture, Ethnicity & Health has been an Australian pioneer and leader in health literacy since 2010, training health and community sector workers about using health literacy to improve their work and the safety and quality of their services. Here is how we can help you and your organisation work better with other cultures and language groups.

1. Health Literacy Essentials (HLE) – Online training

A practical and engaging one hour course to help you understand exactly how you and your organisation can reduce the negative impacts of low health literacy. By highlighting the issues caused by low health literacy, and providing fun and engaging activities this course teaches staff to learn the skills to communicate more effectively with consumers, and actually practice the solutions immediately upon completion.

Course Overview: https://www.healthliteracytraining.com.au/health-literacy-essentials-course/

2. Health Literacy blended online course 2020

Help your organisation make improvements in consumer participation, client communications and make it easier for clients to find and use your organisation. This is our 15th Health Literacy course, keeping the extensively researched, high-quality learning experience our participants know & love.
This mix of eLearning, webinars & online workshops allows for accessibility and flexibility, and, importantly, time for valuable discussions & activities to explore the health literacy fundamentals in self-paced eLearning units.

Course Overview: https://www.ceh.org.au/ceh-blended-health-literacy-course/

3. Health Literacy Primer for Managers

A 20 minute introduction to:

  • What Health Literacy is and a timeline of its development
  • Key documents and ideas you can use to address Health Literacy
  • How executives and managers can address Health Literacy
  • How addressing Health Literacy helps you meet accreditation standards

Course Overview:  http://hlprimer.healthliteracytraining.com.au/#/

4. Health Literacy Member’s Page

A site where we collaborate and share resources, including CEH webinars with people who nominate an interest in health literacy, language services or cultural competence. Log in at any time and access the recordings.
Join Us:  https://members.healthliteracytraining.com.au

 

5. Health Literacy Tip-sheets to reach more people with your messaging during COVID-19

Developed by The Inner East Primary Care Partnership (IEPCP) & CEH & available now:
Tip sheet 1 – general tips for both spoken & written communication.
Tip sheet 2 – tips for specifically engaging migrant & refugee communities

View here: https://www.ceh.org.au/resource-hub/health-literacy-tipsheets-to-reach-more-people-during-covid-19

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