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Free webinars

Drop the Jargon Day Webinar – Wednesday 22nd October 2025

Registrations are now open. Click here to register.

Past webinars

Watch all our past webinar recordings in our free members area. Click here to access.

Other upcoming webinars

CEH have a range of other webinars we hold throughout the year. Click here to learn more.

Health literacy training for you and your team

Health literacy is about how people find, understand and use information to make decisions about their health. In recent years, the focus of health literacy has shifted from individual responsibility for understanding complex systems and information, to organisations improving the health environment to match the needs of their consumers.

The Centre for Culture, Ethnicity and Health has been an Australian pioneer and leader in health literacy since 2010, training health and community sector workers about using health literacy to improve their work and the safety and quality of their services. Here is how we can help you and your organisation work better with other cultures and language groups.

Choose to drop the jargon and learn the skills to communicate more effectively.

Self-paced eLearning: Health Literacy Essentials

A practical and engaging one hour course to help you understand exactly how you and your organisation can reduce the negative impacts of low health literacy.

By highlighting the issues caused by low health literacy, and providing fun and engaging activities this course teaches staff to learn the skills to communicate more effectively with consumers, and actually practice the solutions immediately upon completion.

Course overview: Health Literacy Essentials

Online course: Health Literacy

Help your organisation make improvements in consumer participation, client communications and make it easier for clients to find and use your organisation. This is our signature Health Literacy course, keeping the extensively researched, high-quality learning experience our participants know and love.

This mix of eLearning and webinars allows for accessibility and flexibility, and, importantly, time for valuable discussions and activities to explore the health literacy fundamentals in self-paced eLearning units.

Course overview: Blended Health Literacy Course

Self-paced eLearning: Health Literacy Primer for Managers

A 20 minute introduction to:

  • What Health Literacy is and a timeline of its development
  • Key documents and ideas you can use to address Health Literacy
  • How executives and managers can address Health Literacy
  • How addressing Health Literacy helps you meet accreditation standards.

Course overview:  Primer for Managers

Exclusive content: Health Literacy Member’s Area

A site where we collaborate and share resources, including CEH webinars with people who have an interest in health literacy, language services or cultural competence. Log in at any time and access the content.

Join us:  Exclusive content

Interactive workshops online and in-person

Practical and specialist training to help your organisation, staff and systems be more responsive to clients from migrant and refugee backgrounds. Our training covers Cultural Competence, Health Literacy, Language Services, Disability and the NDIS and Multicultural Community Engagement, and managing Lived Experience Workers.

View here: CEH Training