Jargon Blacklist

The following jargon have been provided by the community. If you would like to contribute a jargon please click on the Add to Jargon Blacklist button.

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What jargon term annoys you the most? Why?
Interoperability

I actually don't know what it means

wayfinding

It unnecessarily complicates a simple concept - finding your way is easier to understand and more direct.

to "action" something

Just use the word "do" instead

pedagogy

it means how you teach, it is a long word that not many people know.

Oncology Unit

Cancer care.

It is as though entire hospitals are geared around making sure people don't connect their affliction with the treatment. If I've got cancer and I am in the hospital we are past the time for obtuse language.

ICU

"Intensive Care" was so much kinder in all aspects.

Also not to be confused with
"I see you".

NBM

patient confused it was something to do with the NBN broadband network as opposed to nil by mouth

pragmatic

Such a complicated way of saying to deal with things practically - not a practical word at all

the term JOURNEY for EVERYTHING

Not everything is a journey

socialising

it sounds like a sexually transmitted disease

Catchment.

The average person does not know what this means. Better to use the words "region" or "area".

paradigm shift

sounds like a type of car transmission

Acronyms

because no one can remember what they stand for

Low-hanging fruit

Why not just say, "the easy way"

CALD

young people think it is cold

granular

what's wrong with detail?

in this space

Because its meaning is unclear - in this universe/ hospital/ home/ community/ institution/program? What's it referring to?

What jargon term annoys you the most? Why?
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Why should I pledge?

 

6 out of 10 of people in Australia have low health literacy.

Many Australians have trouble understanding and using information provided by organisations. They also have trouble navigating complicated systems like healthcare services.

When we use jargon, technical terms or acronyms, it is hard for people with low health literacy to understand and use information.

Drop the Jargon Day this year is on 23 October. Pledge and take part in activities at your workplace. Make it easy for people with low health literacy to get better information and outcomes from services they use.

Drop the Jargon 2018

  

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Pledge to Drop the Jargon

  • Use plain language in all communication – with other staff and with clients
  • Not use acronyms
  • Explain medical and other technical terminology
  • Check that information has been understood by your clients
  • Work with a professional interpreter when your clients have low English proficiency
  • Politely point out when your colleagues use jargon

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